Responsible Gaming at be998

Your safety and well-being come first. be998 is committed to providing a fair, transparent, and responsible gaming environment for all players in Bangladesh.

Our Commitment to You

At be998, we believe that gaming should always be a source of entertainment — never a source of stress, debt, or harm. As Bangladesh's trusted online gaming platform, we take responsible gaming seriously. Every feature we build and every policy we enforce is designed with the well-being of our players in mind.

Gambling, when done responsibly, is an enjoyable pastime. However, for a small number of individuals it can develop into a problem that affects their finances, relationships, and mental health. be998 provides a range of tools and resources to help players stay in control at all times — whether you are placing a bet on BPL cricket, spinning slots, or exploring our live casino tables.

Remember: Gambling is intended for adults aged 21 and above only. It should be treated as entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose.

Responsible Gaming Tools

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Deposit Limits

Set daily, weekly or monthly deposit caps so your spending stays within a comfortable budget.

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Time-Out Feature

Take a short break from gaming for 24 hours, 7 days, or 30 days with a single tap on your account settings.

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Self-Exclusion

Request a longer self-exclusion period of up to 6 months or permanently close your be998 account if needed.

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Account Security

SSL encryption and account verification protect your data and prevent unauthorised access at all times.

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Activity Tracker

Review your full betting history, session durations, wins and losses inside your account dashboard anytime.

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Reality Check

Receive periodic pop-up reminders showing how long you have been playing so you never lose track of time.

Know the Signs of Problem Gambling

Problem gambling can develop gradually and may be difficult to recognise at first. The following warning signs may indicate that gambling has stopped being recreational and become harmful:

  • Spending more money or time gambling than you originally planned
  • Gambling to recover losses rather than for fun
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, studies, or family responsibilities because of gambling
  • Feeling irritable, anxious, or depressed when unable to gamble

If any of these signs apply to you or someone you know, please do not hesitate to reach out. be998's support team is available to help you access the right tools and resources immediately.

21+

21+ Age Restriction Policy

be998 strictly enforces a minimum age requirement of 21 years for all account registrations and gaming activity on the platform. We do not permit individuals under the age of 21 to register, deposit, or participate in any game — including cricket betting, slots, live casino, crash games, and virtual sports. This is a firm policy with no exceptions.

During the Know Your Customer (KYC) verification process, be998 requires players to submit valid proof of age and identity. Any account found to belong to a person under 21 years of age will be suspended immediately and all associated funds will be handled in accordance with our Terms and Conditions. We also encourage parents and guardians to use device-level parental controls to prevent underage access to online gaming sites.

Get Help & Support

  • 📧 Email our support team at [email protected] — we respond to all responsible gaming enquiries within 24 hours, seven days a week.
  • 💬 Use the live chat feature inside your account dashboard to speak with a support agent in real time — available every day during Bangladesh Standard Time (BST, UTC+6) business hours.
  • 📖 Visit our FAQ page for detailed guidance on account settings, deposit limits, self-exclusion steps, and further responsible gaming resources.

Frequently Asked Questions

Log in to your be998 account and navigate to the Responsible Gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately and can be lowered at any time, though increases require a 7-day cooling-off period.

Self-exclusion allows you to voluntarily block access to your be998 account for a defined period — from 1 month up to 6 months — or permanently. Once activated, you will be unable to log in, deposit, or place bets until the exclusion period ends. To request self-exclusion, contact our support team directly via email at [email protected].

Yes. The Time-Out feature in your account settings lets you pause gaming for 24 hours, 7 days, or 30 days without closing your account. During a time-out, you cannot deposit or play, but your account data and balance are preserved. Your account automatically reopens once the chosen period expires.

be998 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your bKash, Nagad, and Rocket payment details are never stored in plain text. We perform regular security audits and our fair play certification confirms that all game outcomes are determined by certified random number generation (RNG).

The first step is to acknowledge that something feels off. You can immediately use the Time-Out or Self-Exclusion tools in your be998 account settings to pause or stop your activity. Then reach out to our support team at [email protected] — our team can help you access additional resources, activate cooling-off periods, and ensure your account is safely restricted while you seek further help.

Ready to Play Responsibly?

Enjoy cricket betting, slots, and live casino games at be998 — always within your limits and always for entertainment. For adults aged 21 and above only.

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